Privacy Policy

We collect information you provide directly to us, including when you create an account, complete identity verification, make transactions, or contact support. This includes: • Identity information: Full name, date of birth, government-issued ID, and photo. • Contact information: Email address, phone number, and mailing address. • Financial information: Bank account details, payment card information, and transaction history. • Device & usage data: IP address, browser type, operating system, pages visited, and time spent on our platform. • Communications: Messages you send us, including support requests and feedback.

We use the information we collect to: • Provide, operate, and improve our services. • Verify your identity and comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. • Process transactions and send related notifications. • Detect, investigate, and prevent fraudulent or illegal activity. • Communicate with you about products, services, and promotional offers (with your consent where required). • Comply with legal obligations and respond to lawful government requests.

We do not sell your personal information. We may share your information with: • Service providers: Third parties that help us operate our platform, including payment processors, cloud providers, and identity verification partners. • Regulatory authorities: Government agencies, regulators, and law enforcement when required by law. • Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. • With your consent: Any other parties when you have given us explicit permission to do so.

We retain your personal information for as long as your account is active or as needed to provide services. We may also retain information for longer periods to comply with legal obligations (such as AML record-keeping requirements), resolve disputes, and enforce our agreements. When retention is no longer necessary, we securely delete or anonymize your data.

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver relevant content. You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our platform. Types of cookies we use: • Essential cookies: Required for the platform to function. • Analytics cookies: Help us understand how users interact with our services. • Preference cookies: Remember your settings and preferences.

We implement industry-standard security measures to protect your information, including: • 256-bit AES encryption for data at rest. • TLS 1.3 encryption for data in transit. • Multi-factor authentication (MFA) options for account access. • Regular security audits and penetration testing. No method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the following rights regarding your personal data: • Access: Request a copy of the personal data we hold about you. • Correction: Request correction of inaccurate or incomplete data. • Deletion: Request deletion of your data, subject to legal obligations. • Portability: Receive your data in a structured, machine-readable format. • Objection: Object to certain types of processing, including direct marketing. To exercise any of these rights, contact us at privacy@klaverchain.com. We will respond within 30 days.

Klaverchain operates globally. Your information may be transferred to and processed in countries other than the one you reside in. Where such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or equivalent mechanisms.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly. If you believe a minor has provided us with their information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and, where appropriate, by sending you an email notification. Your continued use of our services after the effective date of any changes constitutes your acceptance of the revised policy.

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us: • Email: privacy@klaverchain.com • Mail: Klaverchain Inc., Attn: Privacy Team, 123 Financial District, New York, NY 10004 • Data Protection Officer: dpo@klaverchain.com