Cookie Policy
Effective date: January 1, 2025 · Last updated: March 1, 2025
This Cookie Policy explains how Klaverchain Inc. uses cookies and similar tracking technologies when you visit our website or use our platform. It explains what these technologies are, why we use them, and your rights to control their use.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to website operators about how their site is being used.
Cookies can be:
• Session cookies: Temporary cookies that are deleted when you close your browser.
• Persistent cookies: Remain on your device for a set period or until you delete them manually.
• First-party cookies: Set directly by Klaverchain when you visit our platform.
• Third-party cookies: Set by external services we use, such as analytics providers or advertising networks.
In addition to cookies, we may also use similar technologies such as web beacons, pixel tags, local storage, and device fingerprinting. All references to "cookies" in this policy include these similar technologies unless otherwise specified.
2. Cookies We Use
We use cookies for the following categories of purposes:
Strictly Necessary Cookies
These cookies are essential for the Klaverchain platform to function. They enable core functionality such as authentication, account security, session management, and fraud detection. Without these cookies, the platform cannot operate. These cookies cannot be disabled.
Examples:
• Authentication tokens that keep you logged in during your session.
• CSRF protection tokens that prevent cross-site request forgery attacks.
• Session identifiers that link your requests to your account.
• Security cookies that help us detect suspicious activity.
Functional / Preference Cookies
These cookies allow us to remember your choices and provide personalized features. They may be set by us or by third-party providers.
Examples:
• Language and locale preferences.
• Theme settings (light or dark mode).
• Remembered device for two-factor authentication.
• Dashboard layout and display preferences.
Analytics & Performance Cookies
These cookies help us understand how users interact with our platform by collecting and reporting information anonymously. We use this data to improve the user experience.
Examples:
• Page view and navigation data.
• Feature usage statistics.
• Error tracking and performance monitoring.
• A/B test participation tracking.
We use services including Google Analytics (with IP anonymization enabled) and Vercel Analytics for this purpose.
Marketing & Advertising Cookies
We may use cookies to deliver advertising relevant to your interests and to measure the effectiveness of our marketing campaigns. These cookies track your activity across websites and may share information with our advertising partners.
Examples:
• Conversion tracking for paid advertising campaigns.
• Retargeting pixels (e.g., Meta Pixel, Google Ads).
• Campaign attribution cookies.
You can opt out of marketing cookies at any time — see Section 5.
3. Third-Party Cookies
Some cookies on our platform are set by third parties whose services we incorporate. These third parties may include:
• Google Analytics: Web analytics service provided by Google LLC. Collects information about how you use our platform in an anonymized form. Google's privacy policy applies: policies.google.com/privacy.
• Stripe / Payment Processors: Set cookies to prevent fraud and support payment processing. Their respective privacy policies apply.
• Intercom / Support Chat: If you use our live chat support, cookies may be set to maintain your conversation and preferences.
• Cloudflare: We use Cloudflare for performance and security. Cloudflare may set cookies for bot detection and DDoS protection purposes.
We do not control third-party cookies. Please review the privacy policies of these third parties for more information about how they use cookies.
4. Cookie Lifetimes
The following table summarizes typical cookie durations on our platform:
• Session cookies: Deleted when you close your browser tab or window.
• Authentication cookies: Up to 30 days (or sooner if you sign out).
• Preference cookies: Up to 1 year.
• Analytics cookies: Up to 2 years (Google Analytics standard retention).
• Marketing / retargeting cookies: Typically 30–90 days depending on the provider.
You can view and delete specific cookies through your browser's developer tools or settings.
5. Managing & Controlling Cookies
You have several options for controlling the use of cookies:
Browser Settings
Most browsers allow you to view, block, or delete cookies through their settings menus. Common instructions:
• Chrome: Settings → Privacy and security → Cookies and other site data.
• Firefox: Settings → Privacy & Security → Cookies and Site Data.
• Safari: Preferences → Privacy → Manage Website Data.
• Edge: Settings → Cookies and site permissions.
Please note that blocking strictly necessary cookies will impair the functionality of the platform and may prevent you from signing in or using core features.
Our Cookie Preference Center
You can update your preferences for optional cookies at any time by clicking "Cookie Settings" in the footer of our website. Your preferences will be stored and respected on subsequent visits.
Opt-Out Tools
• Google Analytics opt-out: tools.google.com/dlpage/gaoptout
• Digital Advertising Alliance opt-out: optout.aboutads.info
• Network Advertising Initiative opt-out: optout.networkadvertising.org
Do Not Track (DNT)
Some browsers offer a "Do Not Track" (DNT) setting. We honor DNT signals for analytics cookies. When DNT is enabled, we disable analytics tracking for your session. DNT does not affect strictly necessary or functional cookies.
6. Cookies & Your Account Security
Certain cookies are critical to the security of your Klaverchain account and cannot be disabled:
• Authentication cookies verify that you are the legitimate account holder during your session. Deleting these cookies will sign you out.
• Device recognition cookies help us identify trusted devices, which reduces unnecessary two-factor authentication prompts and helps detect unauthorized sign-in attempts.
• Rate-limiting cookies help us prevent automated attacks and protect the platform from abuse.
We strongly recommend that you do not disable strictly necessary cookies, as doing so will degrade your account security and platform experience.
7. Mobile Applications
If you use the Klaverchain mobile application, we may use similar technologies to cookies, including:
• Mobile advertising identifiers: Apple IDFA (Identifier for Advertisers) and Android Advertising ID (AAID) may be used for analytics and marketing attribution purposes.
• Local storage: App preferences, session data, and cached information may be stored locally on your device.
• Push notification tokens: Required to send you push notifications. You can disable these in your device settings.
You can reset your mobile advertising identifier or opt out of interest-based advertising through your device settings (iOS: Privacy → Tracking; Android: Settings → Google → Ads).
8. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by updating the "Last updated" date at the top of this page and, where appropriate, by displaying a notice on our platform.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
9. Contact Us
If you have questions or concerns about our use of cookies, please contact us:
• Email: privacy@klaverchain.com
• Data Protection Officer: dpo@klaverchain.com
• Mail: Klaverchain Inc., Attn: Privacy Team, 123 Financial District, New York, NY 10004
For broader privacy questions, please also review our Privacy Policy.